Frequently Asked Questions
Aloha! Are you still curious about
the details of our wild dolphin tours in Hawaii?
No problem! Before you book, check out some of
our most common questions below. Mahalo!
Towel for drying, sunscreen, hat, sunglasses. For those who get sick, motion sickness pills are recommended. When coming out of water, you can get chilly, so a long-sleeved jacket might be good to bring. Details are available on our checklist page.
Of course, you can! All of our staff are very friendly, so you can participate even if you’re alone. This is also a great way to make new friends! Everyone coming on the tour will also be friendly and excited, just like you are! It’s a great way to meet people!
Life vests are mandatory. Most of our crew are also veteran lifeguards, so rest assured.
Our lifeguards will assist you, so no problem. We also have children’s life vests. Small children should be accompanied by a parent or guardian.
Yes, there is, so you can rest assured. You can see the layout of the boat on the “For a Comfortable Tour” page. Also, don’t forget the ocean is right there!
For guests using a wheelchair, please consult our office. We have had guests in wheelchairs participate in the past so please contact us before hand.
Tipping is an American custom. It is appreciated but not solicited. It’s all up to you.
No. It is illegal. Dolphins are protected wild animals so physical contact is not allowed. However, you are sure to have an experience of a lifetime just by encountering these magnificent creatures.
Tour fees will be fully refunded if cancellation is made more than 24 hours prior to the start of the tour. Please note that the tour starts early in the morning (departing Waikiki at 6am HST and 9:30am HST). Fees will be refunded fully if a doctor’s note is presented for cancellations made within 24 hours before the tour.
It’s OK, as long as you use feminine products made for swimming.